myaccount - Department of Human Services

myaccount contact request form

Are you having difficulties using myaccount?

All you need to do is complete this contact request form in four easy steps and our customer service staff will respond within two business days.

Note: Asterisk (*) indicates a required response

1. Personal information:

Title:

First Name *:

Surname:

Daytime Phone *:

Alternative Phone:

Email address:

Please note: You are only required to provide your first name and daytime phone number, but providing as much information as possible will enable us to assist you faster. All information provided will be held in the strictest confidence. Learn more about how the Australian Government Department of Human Services and myaccount protect your privacy.

2. What do you need help with?

Assistance required *

Enrolling for myaccount
Linking agency accounts to myaccount
Remembering myaccount user ID/password/secret questions and answers
General enquiry about myaccount

3. If you need help to link existing Human Services agency accounts to myaccount, please nominate the agency.

Linking Agency

Centrelink
Child Support Agency
Medicare

4. Message:

Please briefly explain what you need help with

Please note: Your message can be up to 500 characters long.

MyAccount by the Department of Human Services

The MyAccount website brings together various government online services, allowing Australian Citizens to access and manage their own health and welfare services.

myaccount contact request form